I finally got a call from the pain clinic in Calgary and the referral finally went through! The lady on the phone said that the first step will be an intake interview over Zoom on October 15th with a nurse to see where I am and we'll decide what steps to take after that. The meeting, she said, cannot be in person because the clinic is currently sharing space with a COVID call center and space is limited. The person on the phone was also sympathetic to the hell I've been going through and is happy that I will now be getting the help I need. Living with a chronic illness sucks, especially during a pandemic.
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