Personalized Care for people with Complex health needs
What does personalised care look like for people with an on-going physical or mental health condition? https://www.longtermplan.nhs.uk/
Video: What is supported self-management?
Supported self-management (also called SSM for short) happens when people with long-term health conditions are supported to develop the knowledge, skills, confidence and support they need to manage their conditions effectively and in the context of their everyday life. Ultimately, it is about empowering people to have choice and control over their personal care planning.
There are four main parts to supported self-management:
1. Patient Activation Measure (PAM)
Sometimes your GP or healthcare professional uses a questionnaire (as a tool) to find out what you already know about your health condition and how confident you are to manage it.
The Patient Activation Measure gives you a score which places you at one of four levels. People at level one, describe having little knowledge and confidence to manage their condition on a day to day basis and often feel overwhelmed. People at level four have the most knowledge, skills and confidence. Knowing how you feel about managing your health condition, helps health and care professionals to personalise your services which can make a huge difference to you.
2. Health Coaching
Health coaching is a one to one conversation with a health coach. Health coaches are trained professionals who are there to inspire, guide and motivate you to make positive health choices.
The health coach will listen to you and help you address your health issues by helping you identify, and then work towards, some health goals. It’s important to remember, that these should be your health goals and should reflect any behaviour or lifestyle changes you have decided to make.
3. Self-Management Education
Self-management education can be any form of education or training for people with long-term conditions. It’s another way to help you develop more knowledge, skills and confidence to manage your health condition more effectively.
4. Peer Support
There are different types of peer support, but they all bring people together with shared experiences to support each other. The aim is to provide a space where you feel accepted and understood and where everyone’s experiences are equally important.
What is personalised care and support planning?
Personalised care and support planning (sometimes called PCSP) involves a series of conversations about the health care and support you need to live well if you have a long-term physical or mental health condition.
What benefits can you see to having a good personalised care and support plan? I want to stay in control of as much of my life as possible, but I can't do that unless I know all that is available to me. Having a good, detailed plan will help me stay aware of what I need to do to help myself become better.
Article: What is a Personal Health Budget?
‘A personal health budget is an amount of money to support a person’s identified health and wellbeing needs, planned and agreed between the person and their local NHS team.’
A personal health budget can be managed in three ways, or a combination of them:
1. Notional budget. The money stays with the NHS. Y
2. Budget held by a ’third party’.
3. Direct payment for healthcare.
Video: A personal health budget in practice.
Video: What is good personalized care?
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